Notation based on the Specified Commercial Transactions Law


About the store

Store name Ceramic Ai Co., Ltd.
Distributor name Ceramic Ai Co., Ltd.
Name of the person in charge of operation Naoaki Kobayashi
location 9-3-23 Asahigaoka, Tajimi City, Gifu Prefecture 507-0071
telephone number 0572-27-8858
email address


Product delivery time

After confirming the completion of payment, it will be shipped within 7 to 10 days. If the delivery address is Hokkaido, Kyushu, or Shikoku, it will be delivered 2-3 days after the date of shipment.

[Specifiable delivery time] * Yamato Transport Morning / 14:00 to 16:00 / 16:00 to 18:00 / 18:00 to 20:00 / 19:00 to 21:00


Handling / Return / Refund of Defective Products

Please be sure to check the item when it arrives.
The following products will be exchanged free of charge as soon as possible.
Please contact us within 2 days after the item arrives.

  • I received something different from the item I ordered
  • The ordered item was damaged (bag torn)
  • There was a defect in the ordered product (insufficient set contents)

Please check this as well.


Payment method and payment time

You can use the following payment methods.

  • credit card
    VISA, MASTER, JCB cards can be used.
    We will prepare the product immediately after ordering.
  • Cash on delivery

Please check this as well.


Necessary charges other than the product price

  • Consumption tax (10%)
  • postage
  • Cash on delivery fee

Click here for details on shipping and cash on delivery fees.

Purchase support (payment method) Purchase support (shipping and delivery)


About privacy and security

We have established a "Personal Information Protection Policy" so that our customers can use our shopping and services with peace of mind, and we are working to protect our customers' privacy information.
In addition, we have adopted "SSL" as a security measure to encrypt and send customer's personal information during communication.
For details, please see "Protection of personal information" here.